Director of Financial Aid - Minneapolis College of Art and Design

Minneapolis, MN

MCAD is seeking a Director of Financial Aid. This position is responsible for overseeing the daily operations of the Financial Aid Office and implementing policies and procedures to ensure the accurate, timely and compliant awarding and processing of federal, state, and institutional aid programs. The Director of Financial Aid must be sensitive to college needs, employee and student goodwill, and overall brand equity of MCAD as an employer and educational institution.

 EDUCATION & EXPERIENCE

• Bachelor’s Degree, required.
• Six (6) years of responsible and successful leadership in financial aid or enrollment management, required.
• Demonstrated ability of successful data-driven financial aid strategies for both domestic and international students, experience with data management, predictive modeling, and aid integration with the admissions process.
• Expert knowledge of Title IV Federal Student Aid and state regulations, required. 
• Ability to analyze financial aid operations regarding program compliance and system support, required.
• Expertise with U.S. Department of Education Systems (COD; NSLDS; EDconnect; SAIG) and high-level understanding of Family Educational Rights and Privacy Act (FERPA) regulations, required. 
• Demonstrated ability to manage a department in a cooperative environment, required. 
• Proficient in College Board PowerFAIDS software or equivalent, required.
• Strong database skills, including advanced experience with Microsoft Office and/or Google Suite, required.
• Skills in adaptability, independence, attention to detail, prioritizing, and problem solving, required.
• Interpersonal, organizational collaboration, and communications skills, required. 
• Experience with a Higher Education environment, required.

BACKGROUND: Founded in 1886, Minneapolis College of Art and Design is located in the rich creative community of the Twin Cities. Recognized nationally and internationally for its innovative approaches to art and design  education, MCAD is home to approximately 800 students from 45 states and 15 countries. The college offers bachelor’s degrees in fourteen disciplines including arts entrepreneurship, design, fine arts, and media arts; one MFA; three online master’s degrees; and continuing education classes for all ages. Through the core curriculum, students focus on their careers and craft by learning technical and professional skills while developing their creative leadership capabilities. 

TO APPLY: Please submit a resume and cover letter here. Priority will be given to those who respond by July 8, 2024.

University of St Thomas is seeking an Associate Director of Financial Aid to join our Enrollment Services team at the Saint Paul location. We are committed to building a skilled team that represents a variety of backgrounds and perspectives. This commitment is consistent with our mission: Inspired by Catholic intellectual tradition, the University of St. Thomas educates students to be morally responsible leaders who think critically, act wisely, and work skillfully to advance the common good.  A successful candidate will possess a commitment to the ideals of this mission.

JOB SUMMARY

Associate Director of Financial Aid –Student Experience, Recruitment and Retention. This Associate helps to create a team of well-trained, professional staff that deliver an excellent student experience for all prospective new FTFY domestic students, prospective and currently enrolled DFC students, DFC transfer students and all continuing students.

The Associate engages in hiring, training, and mentoring staff to ensure compliant, accurate and timely delivery of financial aid to students in a manner consistent with professional standards, Strategic Enrollment Management (SEM) values and a culture of care.  Ensures that staff can handle difficult conversations while being truthful, transparent, and delivering bad news when required. Directly supervises Assistant Directors/Counselors who each manage financial aid programs (examples include: Veteran’s and Military Benefits/Aid, MN State grant/Dream Act, Outreach and communications (including webinars and on- campus Admission events), Federal Verification, Federal Conflicting Data Resolution (CDRs), Federal Return to Title IV Aid, Federal and State Work Study, Federal Pell Grant Reconciliation and Reporting, endowed and restricted scholarships,  MN Child Care Grant, DI Athletic Aid, Tuition Remission (TE/CCCTE, ACTC), Dougherty Family College (DFC) Aid, DFC Transitions Fund Management, etc.).

The Associate acts as part of the Financial Aid and SEM leadership teams to ensure progress is made toward recruitment and retention goals.  They are involved in developing new initiatives and strategies (in collaboration with SEM leadership) to encourage enrollment, persistence/retention, and graduation.

Takes a lead role in managing the federal Satisfactory Academic Progress (SAP) program and mentors the staff directly involved in SAP each term including policy creation and implementation in collaboration with Financial Aid Compliance, Academic Affairs and Academic Advising. Interacts with students not meeting SAP each semester and creates an individual plan to help students return to compliance. Oversees direct communication to students in a SAP warning or suspension status.

Actively engages as part of the Financial Aid leadership team to facilitate operations management and the annual plan for financial aid application processing (FAFSA or MN Dream Act Application), and financial aid delivery systems implementation (Banner, Salesforce, Optix, Cognos, etc.). This Associate is an important voice in the operations plan especially as it pertains to staff involvement, territory management, caseloads, and managing the delivery of aid to students.  

This Associate also ensures compliance with federal and state regulations and institutional policies. The position is responsible for working with technical staff in Institutional Data, Analytics and Reporting (IDAR) and Student Data and Registrar’s Office (SDAR) and the SEM Technical and Analytics team to develop, implement, and manage systems that lead to the production of aid awards, integration between various technical systems that support the awarding of aid for students in UST’s Baccalaureate and Associate of Arts programs.  This Associate supports and helps to direct best practices for compliant, accurate and timely delivery and management of financial aid as guided by the US DOE, National Association of Financial Aid Administrators (NASFAA), and the MN Association of Financial Aid Administrators (MAFAA). This Associate takes an active role in collaborating with other offices on campus to provide information about financial aid regulations, policies and procedures and institutional policies.   

QUALIFICATIONS

Minimum Qualifications

• Five to eight years progressive experience within a Financial Aid office
• Bachelor's degree in a relevant field
• Financial aid program management experience
• Extensive experience with a wide variety of computer systems and applications
• Demonstrated knowledge of federal and state financial aid regulations, best practices in compliance, reporting requirements and aid administration

Preferred Qualifications

• Supervisory and/or leadership experience
• Experience with Banner, Salesforce, FSA Partner Connect, FSA SAIG Mailbox, COD, NSLDS
• Experience with federal and Minnesota state financial aid programs
• Experience with scholarship management and strategic recruitment and retention best practices
• Experience working with diverse student/parent/guardian populations
• Experience hiring, training, coaching and supervising staff

For full job description and online application, click here.

College of St. Scholastica-Financial Aid Counselor

Duluth, MN

Applications are now being accepted for the position of Financial Aid Counselor. Please join a great team in beautiful Duluth, MN.

Apply now at https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0cf15b47-1432-4e89-9dca-564ba59748ab&ccId=9200736856397_2&jobId=544705&lang=en_US

For any questions, feel encouraged to contact Trish Johnson, Director of Financial Aid at tjohnson@css.edu or 218-723-7027.

Open until position is filled

DEADLINE: FRIDAY, MAY 31, 2024

To Apply: https://hr.umn.edu/Jobs/Find-Job 

Job ID 361236

JOB DESCRIPTION

Academic Support Resources

Information Technology

Job Title/Code IT Pro 2 - Bus/Sys Analyst - 9702BS

Position Number 361236

Working Title Business Analyst 2

Unit/Department Summary

The mission of Academic Support Resources (ASR) is to make a positive difference in students’ lives. ASR is committed to cultivating and sustaining an environment that is diverse, equitable, and inclusive. We are better equipped to serve and represent our University community by ensuring our culture values differences and individuality.

The knowledge, skills, and abilities of all ASR employees include job knowledge, communication, problem solving/analysis, development, leadership, teamwork, and customer service.

The Information Technology unit (ASR-IT) supports the University’s strategic mission and vision by providing business analysis, project and systems support to the University community. Key business functions include stewardship of critical student finance, financial aid, and student records processes including applications to manage learning events that do not bear formal academic credit. ASR-IT also provides support of business case development, project management, custom web application and analytic report development to University staff on all campuses and is available for consultation on an as-needed basis.

Position Summary

Second-level professional Business/System Analyst responsible for business or systems process analysis, design, testing, and implementation. Incumbent at this level is a learned professional responsible for problems of moderate difficulty that can be resolved through analyzing possible solutions utilizing standard procedures.

Works under limited supervision. Technical guidance required for unusual and complex problems/projects.

These positions are part of the Academic Support Resources (ASR) department, which supports vital processes and systems at the University of Minnesota. ASR supports hybrid and flexible working arrangements. Work arrangements are determined in coordination with supervisors depending on the nature of the unit and position.

The arrangement for this position will be determined upon hire between employee and supervisor.

Essential Job Functions

Production Support (Maintenance) 40%

● Work with clients to map current and future business processes and align technology solutions with short- and long-term business strategies.

● Document business requirements and create detailed function/technical system specifications.

● Create detailed test plans.

● Execute test plans and document test statistics metrics and results.

● Work with clients and technical group to resolve system issues.

● Evaluate and follow through on issues and problems until resolved or escalated.

● Evaluate issue patterns to plan and execute process improvements and system upgrades.

● Design data reporting and business intelligence systems to meet client business needs.

● Create reports to support business decisions.

● Provide training and technical guidance to less experienced staff.

● Assist in the rapid and thorough resolution of production issues. Evaluate, document, and report issues to management.

● Work with clients and technical resources to troubleshoot production emergencies.

● Assist in the implementation of “workarounds” when system issues affect business needs.

● Maintain in-depth knowledge of all business processes in one or multiple business areas.

● Function as application expert (second tier support) for help-line staff.

Upgrade Support (Software bundles, releases, upgrades) 25%

● Analyze releases for testing applicability.

● Create test conditions.

● Create test scripts.

● Perform testing.

● Report defects.

Project Support and Implementation (New systems, Modifications, Business Process Improvement) 15%

● Formulate and define systems scope and objectives.

● Lead small scale or sub-functional teams for system design, modification, upgrade, and implementation projects.

● Work on projects to gather, analyze, and document business requirements and assist with the translation into technical requirements. Significant emphasis on the test cycle, including the creation and execution of test plans, as well as testing and documenting results.

● Identify, define, and document business process and application requirements in order to create To-Be business process flows for proposed system changes.

● Understand and perform elements of standard project management methodology.

Business Support 10%

● Assist users in understanding systems.

● Provide management updates.

● Provide updates and perform presentations at user informational sessions and user group conferences.

● Work with business units to assess current capabilities and identify high-level requirements.

● Work with Trainers to provide end user training and updates for new and changed applications.

Operations Support 5%

● Participate in annual planning and setup.

● Gain and maintain an overall understanding of the elements comprising the annual cycle (academic year, aid year, fiscal year).

● Run jobs and reports as needed.

Individual Development Planning (IDP) 5%

● Gain and maintain knowledge of tools used to support the enterprise systems. Examples are: SQR, SQL, PeopleTools, workflow, equation engine, application engine, query based updates, and web tools.

Required Qualifications

● BA/BS degree plus two years of full-time relevant work experience, or a master’s degree.

● Ability to communicate technology concepts effectively with technically proficient and non-technically proficient individuals.

Preferred Qualifications (Core Competencies)

● Knowledge of financial aid, student finance, student records, CRM, and non credit registration business processes and application systems.

● Knowledge of PeopleSoft.

● Experience with SQL.

● Experience at a university or college.

● Strong conceptual, analytical, and problem-solving skills

● Experience working in student services.

● Working knowledge of project management techniques.

● Working knowledge of requirements definition techniques.

● Working knowledge of relational databases.

● Working knowledge of interfaces and integrations.

● Excellent organizational and time management skills.

● Proficiency with Google applications

● Ability to sufficiently understand and analyze data to recognize data anomalies and problems, and suggest corrective actions.

● Ability to develop, train, and mentor peers.

*The employer reserves the right to change or add duties to this position as long as the changes and/or additions are consistent with the job classification.

Application Period : May13, 2024 - June 11,2024

Position Location:  Financial Aid - Bemidji State University

Job Type: Full-time/probationary/Non-Exempt

Pay/Salary Range:  Depends on Qualifications : Range C ($45,352-$91,288)

The Assistant Director of Financial Aid assists the Director and Associate Director to plan, administer, manage, and coordinate the student financial aid programs at BSU and NTC. This position serves as the primary financial aid officer for Satisfactory Academic Progress (SAP) and Return of Title IV Funds (R2T4) for both institutions. This individual counsels’ students and parents, as well as verifies awards and revises financial aid awards.

Responsibilities of the Assistant Director of Financial Aid include:

Satisfactory Progress Officer & Return of Title IV Funds.

Acting as the Financial Aid SAP Officer and R2T4 funds liaison with faculty and the Business Office for BSU and NTC. Scheduling and performing reviews of student academic performance using the MinnState Integrated Statewide Records System (ISRS) at the end of each term. Creating, notifying and monitoring students placed on warning and suspension status. Receiving and preparing all appeals of financial aid suspension, once prepared, review with Associate Director to determine results of appeal. Promptly communicate decisions regarding appeals to students. Maintaining records of appeals and all decisions related to SAP. Determining students who require an R2T4 calculation and submitting information to Business Office.

Percentage of time: 45%

Financial Aid Counseling.

Meeting with current and prospective students and parents to discuss issues related to applying for and receiving financial aid at BSU, including financial aid eligibility, application procedures, governing regulations and debt management, and ramifications of withdrawing from courses.

Percentage of time: 20%

Financial Aid Processing.

Identifying and resolving conflicting financial and personal information using the MinnState ISRS financial aid system edits and verification processes. Calculating student eligibility and awarding appropriate financial aid funds. Providing assistance for NTC processes; this includes but is not limited to aid applied, duplicate resolution, packaging and tracking.

Percentage of time: 15%

Other Duties.

Assisting students participating in international travel academic programs. Developing and monitoring all facets of the TEACH grant program for BSU including application requirements and student individualized counseling within the guidelines of the U.S. Department of Education. Also Coordinating the MN Aspiring Teachers of Color, the MN Student Teacher Grant and the Grad Ready Student Success Scholarship. Facilitating financial wellness programming at BSU. Aiding with the development of financial aid queries, financial aid policies, procedures, computer software and systems at BSU and NTC and other duties as assigned.

Percentage of time: 15%

Outreach.

Participating in BSU Academic Advising and Registration programs, BSU FYE classes, and financial aid nights at area high schools.

Percentage of time: 5%

Minimum qualifications for this position include:

Master’s degree plus one year of professional experience in financial aid or a related field or Bachelor's degree plus two years of professional experience in financial aid or a related field or three years of professional experience in financial aid or a related field or an equivalent combination of post-secondary training, education and/or professional experience.

Computer software and technology skills.

Demonstrate excellent oral and written communication skills.

Ability to receive and maintain access to federal student aid databases.

Preferred qualifications include:

Three (3) or more years of financial aid or related higher education experience.

Ability to participate as a team member.

A demonstrated commitment to the principles of diversity, equity, inclusion, and anti-racism.

APPLY ONLINE:

APPLY ONLINE: https://bemidjistate.peopleadmin.com/

A complete application will include the following attachments:

Cover letter, which addresses the required qualifications and your specific interest in working at BSU.

Resume / Curriculum Vitae.

Inquiries about the position:

Stephanie Bard, Director of Financial Aid

Phone: (218) 755-2263

Email: stephanie.bard@bemidjistate.edu

A complete application will include the following attachments:

Cover letter, which addresses the required qualifications and your specific interest in working at BSU.

Resume / Curriculum Vitae.

Job Description

This position exists to ensure that all financial aid statutes, rules and regulations are adhered to by setting up and maintaining the financial aid portion of the Student Information System. This position provides advice and counsel to prospective and current students, high school counselors, family members and University staff. Specifically this individual will manage the tracking and verification procedures, automated packaging process, crediting of aid to student accounts, and scholarship program administration. Oversight of general office operations and personnel management are also significant responsibilities.

Program Processing and Regulations
Manage all facets of the Student Information System, which includes the tracking, verification, awarding and distribution of financial aid data and funds so that all awards are made available to students in a timely, accurate and equitable manner. This must be done in such a manner that ensures compliance with federal, state, system and institutional financial aid regulations. Documentation of procedures and training of staff members who utilize these systems is critical to ensure consistent treatment of all applicants. Additionally, provide guidance for the development and maintenance of the financial aid module through contact with system developers and business analysts.

Office Leadership and Direction
Assist the director with assessment of personnel needs and evaluation of staff. Remain apprised of federal, state, and system laws and regulations in order to maintain compliance and that office goals and objectives are achieved. Provide leadership and guidance to office staff as they review applications, consortium agreements, appeals and professional judgment requests so that all cases are decided accurately and consistently. Serve in the director’s absence so that all management and administrative functions are performed appropriately.

Satisfactory Academic Progress
Administer the institution’s financial aid satisfactory academic progress policy as well as serve as the primary contact person for individuals seeking information or submitting appeals so that this policy is in full compliance with federal, state, System, and institutional regulations. Ensure that all students who submit appeals are reviewed and responded to in an effective, consistent, and timely manner. Coordinate this work with the Academic Appeals and Probation Office.

Financial Aid Counseling
Provide information, advice and counsel to prospective and continuing students, parents, high school counselors, and other clientele regarding financial aid programs, procedures, eligibility, costs, regulations, and debt management. This includes making presentations to groups both on and off campus.

Scholarship Administration
Lead the Financial Aid Office’s involvement in all functions related to scholarships. This requires coordination with personnel in Admissions, SCSU Foundation, various campus departments, private scholarship organizations and Business Services to ensure that all scholarships are established and administered consistently and in accordance with established University and Foundation policies.

Other Duties
Lead or assist with other duties as assigned in order to ensure students receive outstanding service and financial aid programs are administered according to all federal, state, system and institutional regulations.

Qualifications:

Required: 

• Master’s degree plus three years of advanced professional experience in student aid administration, admissions, counseling or relevant administrative work OR Bachelor’s degree plus four years of advanced professional experience in student aid administration, admissions, counseling or relevant administrative work
• Strong personnel management, organizational, and interpersonal skills
• Computer software skills sufficient to administer financial aid programs
• Ability to deliver high quality customer service while integrating knowledge and information from multiple interrelated sources
• Evidence of demonstrated ability to work with persons from culturally diverse backgrounds.

Preferred:

• Direct work experience within Financial Aid
• Experience with various government financial aid databases, such as, but not limited to, FAA access, NSLDS, and COD
• Expert knowledge of federal financial aid regulations
• Expert understanding of Satisfactory Academic Progress
• Proficient in the use of the MinnState ISRS Financial Aid module as a “super-user”
• Institutional or state programmatic management and awarding experience

APPLY AT https://stcloudstate.peopleadmin.com/postings/3829

Director of Financial Aid

Central Lakes College

Central Lakes College is located in the heart of the Brainerd Lakes Area. We are a comprehensive community and technical college serving about 5,500 students per year. With a knowledgeable, caring faculty and modern, results-oriented programs in comfortable facilities, CLC is the college of choice for seekers of success. 

The Director of Financial Aid will provide overall leadership and vision to Central Lakes College’s financial aid programs.  The primary responsibility is to plan, develop, organize, implement, direct, supervise, administer and maintain a comprehensive student financial assistance program and delivery system that is highly automated for the two sites of Central Lakes College.  The Director is responsible for the development and implementation of financial aid policies and procedures that are fair and equitable that will be in compliance with all federal and state statutes and regulations as well as meet the needs of the clientele served by creating and maintaining a strong customer service model.

To apply: Central Lakes College Portal | Director of Financial Aid (peopleadmin.com)

Contact: Terri Henrikson, HR Specialist, 218-855-8050, terri.henrikson@clcmn.edu 

Closing Date: Open until filled. First review of applications on Friday, April 15, 2024.

Assistant Director of Financial Aid

St. Catherine University

St. Catherine University and the Financial Aid Office invites applications for the Assistant Director of Financial Aid.

Based in the Twin Cities of St. Paul and Minneapolis, Minnesota, St. Kate’s is home to a diverse group of students in a wide array of disciplines and degree levels. St. Catherine University is committed to helping students find ways to make the investment in their future affordable. The Financial Aid Office administers in excess of $100 million in student financial aid annually from federal, state, institutional, and private sources. Our team collaborates with students to ensure they understand their options, choices and commitments. The Assistant Director serves as the expert for student and parent loans and manages the administration of the federal, state and alternative loan programs, ensuring timely delivery of student aid and program compliance.

For more information and details about this position, please visit: https://stcatherine.peopleadmin.com/postings/8679. Closing date for applications is February 16, 2024.

Please feel free to contact me directly with any questions.

Karla Glasser, Director

651/690-6619

Position: Financial Aid Administrator
Location: Minneapolis Hybrid (2 days a week in office)

Description: The Financial Aid Administrator will execute transactional and complex financial aid-related activities for new and returning learners. Responsibilities include information gathering, data entry into financial aid systems, and other compliance related functions. The ability to work accurately in a fast-paced, highly regulated environment is critical for success in this role. This is primarily an internal role with little learner/customer interaction, though some phone interaction with lenders and internal partners will be necessary at times.

Apply Here!

Position: R2T4 Specialist
Location: Minneapolis hybrid (2 days/week)

Description: This role is responsible for ensuring that all R2T4 calculations and activities are completed accurately and in a timely manner per federal regulations. The R2T4 Specialist is expected to be knowledgeable regarding regulations pertaining to eligibility for all Title IV programs, especially regulations relating to the R2T4 process.

Apply Here!